Warranty & Repair Form

Mark White Kinetic Studio offers a Lifetime Warranty on the Kinetic Drive-Train of all Kinetic Wind Sculptures. The Kinetic Drive-Train is composed of; bearings and solid center rod. All bearings are 100% stainless steel, pre-lubricated, and sealed (aerospace graded). The warranty does not cover: Natural patinas and aging of the copper blades and surface oxidation of stainless steel components. Damage or malfunction caused by external factors such as but not limited to; tree branches, lawnmowers, flying debris, etc. Failure to read and follow the provided instructions will void the warranty. Please fill out this form to the best of your ability. The more information, details and photos we have of your sculpture, the better we can help you. Please allow the studio 2-3 business days to respond.

Name*
First Last
Address*
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code
EMAIL*
PHONE #
Name of Sculpture*
Bearing Size*
Center Rod Type
Please describe the issue with your sculpture*
Including the year you bought your sculpture / how long you've had it is also very helpful information.
IMAGES AND/OR VIDEOS - To receive the best diagnosis, we ask that you upload a close-up image of where the sculpture meets the pole (the coupling) and also a full shot that shows the whole piece (from the top of the sculpture to where the pole meets the ground). Our sculptures have undergone changes over the years, to ensure we get you the correct parts images/videos are a necessity. To UPLOAD images/videos, drag/drop them or choose "select files" in the field below. This is the best way to ensure we receive your attachments and keep your information all together. If, however, you are having difficulty uploading files, you can email them to info@markwhitefineart.com. You also have the option to text images to 505-490-6440 (videos cannot be received at that number).
Drop files here or

Max. file size: 8 MB, Max. files: 10.
Please allow the files to fully upload. The files are not attached to the form until you see the red X to the left of the file name. When they are uploading, you will see the % that it has uploaded and also the option to "cancel" the upload. Once the file is finished, the cancel option will no longer be there and the red X to the left of the file will appear (the red X allows you to remove the file if need be).
Images/Videos Method Used*
Your warranty & repair form will not be reviewed by the studio if you do not provide images or videos sent via one of the three available methods.

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Warranty & Repair Form